Privacy Policy

1. INFORMATION WE COLLECT

We may collect information you voluntarily provide, including:

• Name
• Email address
• Phone number
• Service interests
• Preferred meeting method
• Inquiry details
• Appointment or consultation information
• Communication preferences
• SMS consent information
• Other information you choose to provide

We may also automatically collect limited technical information such as:

• IP address
• Browser type
• Device information
• Website usage information
• Cookies and similar technologies

3. HOW WE USE INFORMATION

We may use information to:

• Respond to inquiries
• Respond to service requests
• Coordinate consultations
• Schedule appointments
• Provide requested information
• Communicate about services
• Provide customer support
• Manage business operations
• Improve our website
• Maintain appropriate business records
• Protect website security
• Prevent fraud and abuse
• Comply with applicable legal obligations

4. SMS COMMUNICATIONS

“If you provide your phone number and separately opt in to receive SMS communications, My Health 360 Wellness may use your phone number to send messages related to the purpose disclosed during the opt-in process.”

Potential messages may include:

• Responses to inquiries
• Consultation coordination
• Appointment scheduling
• Appointment-related information
• Service-related customer support
• Other communications reasonably related to a request you initiated

6. HOW INFORMATION MAY BE SHARED

“We may use service providers to support our operations, including website hosting, form processing, email, scheduling, SMS delivery, analytics, technology, security, and customer support.”

“These service providers may process information as necessary to provide services to us.”

“Mobile opt-in information and SMS consent will not be shared with third parties or affiliates for their own marketing purposes.”

7. NO SALE OF MOBILE INFORMATION

“Mobile information and SMS consent information are not sold to third parties.”

8. COOKIES AND ANALYTICS

“Our website may use cookies and similar technologies to support essential website functions, security, preferences, and analytics.”

“Third-party analytics or website services may use similar technologies subject to their own privacy practices.”

9. DATA SECURITY

“We use reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, loss, misuse, alteration, or disclosure.”

“No method of transmission or storage can be guaranteed to be completely secure.”

10. DATA RETENTION

“We retain information for as long as reasonably necessary to provide services, respond to inquiries, maintain appropriate business records, comply with legal obligations, resolve disputes, and protect our operations.”

11. HEALTH INFORMATION AND HIPAA

“My Health 360 Wellness operates in a healthcare and wellness environment and recognizes that certain health information may be subject to privacy and security requirements, including HIPAA where applicable.”

“Where HIPAA applies to our operations, we maintain policies, procedures, and safeguards designed to support compliance with applicable HIPAA requirements.”

“The general website contact form is not intended for submitting medical records or protected health information.”

“For protected health information, patients should use the secure communication methods provided by the practice.”

12. CHILDREN’S PRIVACY

“Our website is not directed toward children under 13, and we do not knowingly collect personal information from children under 13 through the website.”

13. YOUR COMMUNICATION CHOICES

“You may choose not to provide optional information.”

“For SMS messages, you may opt out at any time by replying STOP.”

“For assistance with SMS messages, reply HELP.”

“You may also contact us using the contact information provided on this website.”

14. THIRD-PARTY WEBSITES

“Our website may contain links to third-party websites or services.”

“We are not responsible for the privacy practices, content, or security of third-party websites.”

15. CHANGES TO THIS PRIVACY POLICY

“We may update this Privacy Policy periodically. When changes are made, the updated policy will be posted on this page along with a revised effective date.”